Privacy Policy


At Karma Wellness, your trust matters to us. We are committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, book services, purchase products or gift cards/certificates, or communicate with us. 


  1. Information We Collect 

We may collect personal information you choose to provide, including:

  • Name 

  • Email address

  • Phone Number 

  • Billing and payment information 

  • Appointment, service, and intake details 

  • Membership or gift card information 

  • Communication preferences 

We may also automatically collect limited information when you visit our website, such as: 

  • IP address

  • Browser and device type 

  • Pages visited and time spent on our site 

  • Cookies and similar tracking technologies 


  1. How We Collect Information

We collect information through:

  • Online booking and intake forms

  • Appointment scheduling systems 

  • Payment processing platforms 

  • Email or SMS subscriptions 

  • Website analytics tools 

  • Direct communication with you (in person, phone, text, or email)


  1. How We Use Your Information

Your information helps us:

  • Schedule, confirm, and manage appointments 

  • Process payments, memberships, and gift cards, 

  • Send appointment reminders and important service updates 

  • Communicate about promotions, wellness offerings, and events 

  • Improve our services, website, and client experience 

  • Meet legal, safety, and business requirements 


  1. Sharing Information 

We do not sell or rent your personal information. 

We may share your information only with trusted third-party providers that help us operate our business, such as: 

  • Booking and scheduling software 

  • Payment processors 

  • Email and SMS communication platforms 

  • Website analytics services 

These providers are required to protect your information and use it only for business-related purposes. 


We may also disclose information if required by law or to protect the rights, safety, or property of Karma Wellness, our clients, or others.


  1. SMS & Text Messaging Policy 

By providing your mobile phone number, you consent to receive text messages from Karma Wellness, which may include:

  • Appointment confirmations and reminders 

  • Service-related updates 

  • Occasional promotional messages (if opted in) 

Message and data rates may apply. 

You may opt out at any time by replying STOP to any text message or contacting us directly. 


  1. Cookies & Tracking Technologies 

Our website may use cookies to:

  • Improve functionality and performance 

  • Understand website traffic and usage

  • Remember user preferences 

You can disable cookies through your browser settings, though some features of our site may not work properly.


  1. Data Security 

We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards. Payment information is processed through secure, encrypted third-party systems, and Karma Wellness does not store full credit card numbers.


  1. Wellness & Intake Information 

Any wellness or intake information you share is used solely to provide safe, personalized services. While Karma Wellness is not a medical provider, we treat this information with care and confidentiality and limit access to authorized staff only.


  1. Your Rights & Choices 

You may:

  • Request access to your personal information

  • Update or correct your information 

  • Opt out of marketing communications at any time

  • Request deletion of your information, subject to legal and business record requirements 

To make a request, please contact us using the information below


  1.  California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used

  • Request access to or deletion of your personal information 

  • Correct inaccurate personal information 

  • Opt out of the sale or sharing of personal information (we do not sell personal data) 

  • Not be discriminated against for exercising your privacy rights 

To exercise these rights, please contact us. We may need to verify your identity before fulfilling your request. 


  1.  Third-Pary Links 

Our website may contain links to third-party websites. Karma Wellness is not responsible for the privacy practices or content of those websites. 


  1.  Children’s Privacy 

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. 


  1.  Changes to This Policy 

We may update this Privacy Policy periodically. Any changes 


  1.  Contact Us 

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Karma Wellness

Email: support@karma-wellness.com

Phone: (619) 299-9888

Text: (619) 299-9888

Website: www.karma-wellness.com